AVOIDING MISALIGNED RELATIONSHIPS
The global high-net-worth families and middle-market institutions with whom we work have certain core and common objectives that are clear. Notwithstanding that clarity, they are often forced to rely on solutions providers who are in most cases structurally and fundamentally misaligned with their objectives. Our clients are chronically over-served by those who are – many times unintentionally – organized in a way that manages more to fees than performance and plays against commonly understood objectives.
We do not believe anything “off the rack” can serve our clients’ objectives.
WHAT THE THOUGHT LEADERS TELL US
Clients should be aware of how the industry insiders view the market and its customers, and they can do so through reports like those linked here. Traditional wealth management is being forced to change. It is not necessarily because they are treating their customers poorly. In most cases, it is simply a matter of volume, which means that in most cases customers are indeed seen as customers who must be categorized and arranged like stacks of lumber. This is understandable, and we are not trying to change or decry their business model. We simply work with a clientele who value a high quality of care and a precisely calibrated strategy that is decoupled from institutional sales platforms and standard-issue products.